我們目前透過順豐速運提供 香港 和 澳門 的送貨服務。詳細資訊如下：

香港

• 訂單滿 HK$800 可享免費送貨服務。
• 訂單未滿 HK$800，運費為 HK$25–HK$30 (順豐到付)，實際費用視乎送貨方式而定（順豐自提點取貨或送貨上門）。
• 更多詳細資訊，請參閱收費表。

澳門

• 訂單滿 HK$800 可享免費送貨服務。
• 訂單未滿 HK$800，運費為 HK$36–HK$41 (順豐到付)，實際費用視乎送貨方式而定（順豐自提點取貨或送貨上門）。
• 更多詳細資訊，請參閱 收費表。

一般訂單

• 所有訂單將於 4 個工作日內從香港發貨（不包括週末及公眾假期）。

客製化訂單

• 若訂購客製化、刻字或個性化商品，處理時間可能需要 7–14 個工作日。

香港

• 發貨後，訂單通常會在 1–2 個工作日內 送達。

澳門

• 發貨後，訂單通常會在 3–4 個工作日內 送達。

溫馨提示：運費及送達時間可能因包裹重量或物流延誤等因素有所變動。

當您的訂單發貨後，我們將通過電子郵件向您提供運單號，方便您隨時查看包裹的送貨進度及預計送達時間。

若訂單運送至香港以外地區，任何相關的關稅、稅費或附加費用均由買家自行承擔。我們建議您在下單前向當地海關查詢相關資訊，以了解可能產生的費用。

我們理解有時可能需要改變計劃！如果您需要在下單後更改送貨地址，請盡快聯繫我們：

• 電子郵件：info@3682cjewelry.com
• WhatsApp： (852) 4485-8161

若訂單已經發貨，更改地址可能會產生額外費用或延誤送達時間。同樣地，重新配送的任何額外費用將由買家承擔。

We currently deliver to Hong Kong and Macau via SF Express. Here;s what you need to know:

Hong Kong

• Enjoy free shipping on orders over HK$800.
• For orders under HK$800, a shipping fee of HK$25–HK$30 applies, depending on the delivery method (pick-up at an SF Store or to-door delivery service). This fee is payable on delivery.
• For more details, please refer to the rate card.

Macau

• Free shipping is available for orders over HK$800.
• For orders under HK$800, a shipping fee of HK$36–HK$41 applies, depending on the delivery method (pick-up at an SF Store or to-door delivery service). This fee is payable on delivery.

For more details, please refer to the rate card.

Standard Orders

• All orders are processed and shipped within 4 business days from Hong Kong (excluding weekends and public holidays).
  

Custom Orders

For custom-made, engraved, or personalized items, processing may take 7–14 business days.

Hong Kong:

• Orders typically arrive within 1–2 business days once shipped.

Macau:

• Orders typically arrive within 3–4 business days once shipped.

Please note that shipping fee and delivery times are estimated and may vary due to factors such as package weight and courier delays.

Once your order is shipped, we’ll send you a tracking number via email so you can track your package and know exactly when it will arrive.

For orders shipped outside of Hong Kong, customers are responsible for any applicable customs duties, taxes, or additional fees imposed by their local authorities.

We recommend checking with your local customs office for more information.

• If you need to update your shipping address after placing an order, please contact us as soon as possible at info@3682cjewelry.com or via WhatsApp at (852) 4485-8161.
• Address changes after the order is shipped may result in additional fees or delays.
• Redelivery may result in additional fees or delays that will be the customer’s responsibility.